Refund Policy

CLOSING DOWN SALE

We are currently unable to offer returns or refunds. All sales are final and cannot be returned or exchanged online or in store.

QUALITY CONCERNS

While we cannot accept returns or refunds, we stand behind the quality of our products. If you receive a faulty or defective item, please contact us immediately at online@feathers.com.au with your order number and photos of the issue.

Please click here to view the Consumer Affairs Victoria Returns and Refunds page for further information about your consumer rights.

CONSUMER LAW

All sales are subject to Australian Consumer Law and relevant provisions apply.